Losing access to your phone can be a stressful experience, especially when it means losing access to critical services like Amazon. With two-factor authentication (2FA) in place for added security, logging into Amazon without the verification code can feel like an impossible task. If you’ve found yourself in this situation, there’s no need to panic. There are several ways to regain access to your Amazon account even if you’re unable to receive the verification code on your phone.
In this guide, we’ll explore different methods to help you log into Amazon without the verification code. We’ll also provide you with tips on how to future-proof your account to avoid similar issues in the future.
1. Get OTP by Text or Call
If you lose access to your phone number, there is still a way to recover your Amazon account by using a backup phone number. Here’s how:
- Go to the Amazon 2FA page where you’re prompted to enter the verification code.
- Click on Didn’t receive the OTP? and re-enter your login details if prompted.
- Amazon will display the last 3 digits of your backup phone number (if you’ve set one up).
- Select Text or Call to receive the OTP on your backup number.
- Enter the OTP you received and click Sign In.
After logging in, you can visit your Amazon Account Settings > Login and Security to modify your 2FA settings or update your phone number once you have access to a new SIM.
2. Find a Trusted Device
If you’ve previously marked a device as trusted, you may not need to enter the verification code on that device. Here’s how to check:
- When you attempt to log in to Amazon, check if the Don’t ask for codes on this device option is visible.
- If this option was selected on a trusted device, you can log in without the verification code.
While this method is convenient for logging in to Amazon, it does not allow you to change or disable your 2FA settings on that device. You’ll still need to recover the code or address the issue from another device.
3. Amazon Account Recovery
If you don’t have access to a backup phone number or a trusted device, Amazon provides a straightforward account recovery process. To begin:
- Visit the Amazon Account Recovery page and enter your Amazon password.
- Follow the prompts to submit a valid form of ID, such as a driver’s license or voter ID, as part of the verification process.
- Once verified, Amazon will disable your 2FA and send a confirmation email.
This process may take a few days, but it ensures you can regain full access to your account.
4. Future-Proof Your Account
To avoid future issues, there are a few measures you can take now to ensure you’re prepared if you lose access to your phone or the verification code:
1. Add Authentication From Two Phones
Amazon allows you to add multiple authenticator apps, making it easier to access your account from another device if needed. Here’s how:
- Go to Amazon > Account & Lists > Your Account.
- Select Login & Security and enter your Amazon password.
- Complete 2FA setup, then click on Edit beside Two-Step Verification.
- Click on Add new app to connect a second phone with the Authenticator app.
- Scan the QR code in the new device and verify with the OTP from the second phone.
2. Add a Secondary Phone Number
Adding a secondary phone number can be another safety net for 2FA. Here’s how to do it:
- In the Two-Step Verification settings, click on Add a new phone number.
- Enter the number and click Continue.
This secondary number can be used for receiving OTPs in case your primary phone number is unavailable.
Conclusion
Logging into Amazon without a verification code can be frustrating, but there are multiple solutions available. Whether it’s using a backup phone number, accessing a trusted device, or going through Amazon’s account recovery process, these methods can help you regain access. To prevent future issues, consider enabling additional security measures, such as adding a secondary phone number or setting up two authenticator apps. These steps ensure that your account remains secure while making it easier to recover in case of a lost phone or other complications.
Frequently Asked Questions (FAQs)
1. What if I don’t have a backup phone number on Amazon?
If you don’t have a backup phone number set up, you can try Amazon’s account recovery process, where you’ll submit a valid form of identification for verification.
2. How long does Amazon account recovery take?
The account recovery process can take a few days, depending on the verification method you choose. You’ll receive an email once the recovery process is completed.
3. Can I disable Two-Step Verification on Amazon?
Yes, you can disable Two-Step Verification through your Amazon Account Settings > Login and Security, but it’s recommended to keep it enabled for added security.
4. How do I know if my device is trusted?
When logging into Amazon, look for the Don’t ask for codes on this device option. If it is selected, the device is trusted and won’t require a verification code for login.
5. Can I use someone else’s phone for authentication?
Yes, you can use a family member’s or friend’s phone to add a new authenticator app or set up a secondary phone number for two-factor authentication.