It’s frustrating when you’re trying to use Facebook, but suddenly a “Something went wrong” error pops up on your phone, computer, or tablet. Whether it happens while you’re browsing your feed, posting updates, or logging into your account, this issue can disrupt your entire social media experience. Fortunately, the solution is often easier than you think. In this guide, we’ll walk you through a variety of methods to help fix the “Something went wrong” error on Facebook, whether you’re using an Android phone, iPhone, or accessing Facebook through a web browser.
Common Causes of the Facebook Error
The “Something went wrong” error can be caused by several factors, including a weak internet connection, browser issues, or problems with your Facebook account itself. Sometimes, the error can even result from Facebook’s own servers experiencing outages. No matter the cause, the solutions provided below will help you troubleshoot and resolve the issue quickly.
1. Check Your Internet Connection
A weak or unstable internet connection is often the primary cause behind Facebook errors. If your connection is slow or drops intermittently, Facebook may fail to load properly, causing the error to appear. Here’s what you can do:
- Open other apps or websites to check if they’re working fine.
- Switch to a stronger Wi-Fi connection or use mobile data if you’re on a weak Wi-Fi signal.
- If you’re using mobile data, try switching to Wi-Fi and vice versa.
Ensuring a stable and strong internet connection can resolve many issues with Facebook’s loading problems.
2. Sign Out and Sign Back In
Sometimes, the issue arises due to an authentication error. This can happen when Facebook encounters problems while connecting to your account. Signing out and signing back in can refresh your session and resolve this.
On Mobile:
- Open the Facebook app and tap the menu icon (three horizontal lines) at the top-right.
- Scroll down and tap “Log Out.”
- Confirm by tapping “Log Out” again.
- Sign back in using your credentials.
On Desktop:
- Click your profile picture in the top-right corner.
- Select “Log Out.”
- After logging out, sign back in to check if the error persists.
3. Disable Extensions (Computer)
Browser extensions can sometimes interfere with Facebook’s functionality. If you’re on a computer, try disabling all your extensions to see if that resolves the error.
- In Chrome: Go to
chrome://extensions, disable all extensions, and restart your browser. - In Edge: Go to
edge://extensions, turn off all extensions, and restart your browser.
Afterward, reload Facebook. If it works, enable your extensions one by one to find the one causing the issue.
4. Clear Browsing Data (Computer)
Outdated cache or cookies can also cause issues with loading Facebook. If clearing extensions didn’t help, try clearing your browser’s cache and cookies:
- Press
Ctrl + Shift + Delete(Windows) orCommand + Shift + Delete(Mac). - Choose “All time” for the time range.
- Check the boxes for “Cookies” and “Cached images and files.”
- Click “Clear data.”
This action will remove corrupted or outdated data that might be interfering with Facebook’s performance.
5. Reset Your Password
If you’re encountering the “Something went wrong” error when trying to log in, your account may have security issues or incorrect credentials. In this case, resetting your password may solve the problem:
- Go to the Facebook Find Your Account page.
- Enter your email address or phone number.
- Choose how you’d like to receive the reset code.
- Enter the code and set a new password.
Once you’ve updated your password, try logging in again and see if the issue is resolved.
6. Disable VPN Connection
If you’re using a VPN, it might be blocking Facebook’s connection. This can lead to errors such as the one you’re facing. Disable your VPN temporarily to see if that fixes the issue. You can always reconnect afterward if needed.
7. Check if Facebook Is Down
Occasionally, Facebook experiences server outages that affect users globally. To check if Facebook’s servers are down, visit websites like Downdetector to see if there are widespread reports of issues.
If Facebook’s servers are down, there’s nothing you can do but wait for Facebook to resolve the issue. However, if the outage is specific to your account, you can continue troubleshooting using the methods above.
8. Reinstall the App
Sometimes, a corrupted or outdated app version can lead to errors like this. If you’re using the Facebook app on your phone, try reinstalling it:
- Uninstall the Facebook app from your phone.
- Go to the App Store (iOS) or Google Play Store (Android).
- Reinstall the Facebook app and sign back in.
This should fix any corrupted files that may be causing the issue.
Conclusion
While the “Something went wrong” error on Facebook can be frustrating, the solutions provided in this guide should help you resolve the issue efficiently. From checking your internet connection to reinstalling the app, these troubleshooting steps can address most common causes. If none of these solutions work, it may be worth waiting for Facebook to resolve any server-side issues. Either way, you’ll be back to enjoying Facebook in no time!
Frequently Asked QuestionsFAQs
1. What should I do if my Facebook app keeps crashing?
If your app crashes repeatedly, try restarting your phone, clearing the app’s cache, or reinstalling the app. This should fix most crashing issues.
2. How can I fix Facebook login issues?
If you’re unable to log in to Facebook, reset your password using the “Find Your Account” feature and follow the prompts to update your credentials.
3. How can I tell if Facebook is down?
Use websites like Downdetector to check if there’s a widespread outage affecting Facebook. If there are issues reported, Facebook may be experiencing server problems.
4. Will clearing my browser’s cache delete my Facebook data?
No, clearing the cache will only remove temporary files and data that helps load websites faster. Your Facebook account and data will remain intact.
5. Why am I seeing the “Something went wrong” error on Facebook?
The error can be caused by various factors, including weak internet connections, authentication problems, browser issues, or Facebook’s servers being down. Follow the troubleshooting steps to resolve the issue.